Transforming PR cover

268 pages · 2024

Catalog title1st Edition

Transforming PR

Public Relations to People Relations

By Andrius Kasparas

Published
October 22, 2024
Imprint
Routledge
Edition
1st Edition
ISBN
9781003466802

Overview

About this book

This book introduces the concept of the Picnic Society – a society which we all belong to today because social media has given us unlimited opportunities to create or destroy our own and our circle’s (our bubble’s) realities, possibilities, and reputations.

In today’s world every organization is integrated into society, and the people belonging to organizations are integrated into various continually interacting communities. Social media has – or soon will – erase any remaining boundaries between organizations and the world’s social fabric. It is increasingly pointless for organizations to try to establish relationships with society, because these already exist – 24 hours per day, 7 days per week, and all 365 days of the year. This is what I mean in talking about the transformation of the field of PR – from Public Relations to People Relations. This book discusses the challenges facing public relations professionals working in a contemporary society that is flooded with information, offers endless channels of communication, gives rise to true and false leaders, and is marked by both openness and mistrust, by real and fake news.

This book will appeal to professionals who already have a solid grasp of public relations technologies but would like to review their skills and develop their own model of public relations know-how without being limited by the strict boundaries of traditional PR theory.

Subjects

Arts, Communication Studies, Economics, Finance, Business & Industry, Humanities

Inside the book

Table of contents

Select a chapter to read its abstract.

ChapterIntroduction

Pages: 6

This chapter introduces the reader to the author and to the purpose of the book. Students, PR professionals, marketing specialists, and other professionals providing professional services are invited to read this book. Here, the author briefly acquaints the reader with his professional experience and the history of the book’s emergence. The main goals of the book are then described: to tell of the challenges public relations professionals face; to show that public relations specialists are sailors in the stormy sea of information; to emphasize that public relations professionals are not robots; to support public relations professionals; and finally, to present a new, contemporary model of communication. Additionally, each subsequent chapter of the book is briefly and engagingly introduced in this chapter.

Chapter 1People Relations

Pages: 87

This chapter is divided into five sections. Its main goal is to reveal the essence of the PR profession and how that relates to reputation. The author looks at PR somewhat differently: not so much through technologies, functions, or instruments, as through the emotions that PR professionals and their clients experience. First, the author presents the history of PR through the technical capabilities used to disseminate information throughout human history (Fire, Book, Television, and Network). Next, the author discusses the PR profession. Why is it so valuable that even one of the wealthiest people in the world, Microsoft founder Bill Gates, says, “If I were down to the last dollar of my marketing budget, I’d spend it on PR!”? The author identifies and discusses five critical abilities in the PR profession. Another integral part of the chapter is the idea of reputation. The author examines the relationship between PR and reputation, the complexity of reputation, and presents ten benefits of a good reputation. The chapter also focuses on PR-related terms (the duality of PR and marketing terminology, pseudo-terms, and coercion terms). At the end of the chapter, six characteristics of an ideal client are provided. The chapter includes 11 figures, created mainly by the author, and numerous practical examples.

Chapter 2Transformation

Pages: 45

This chapter is divided into four sections. It is devoted to the process of change which began with the emergence of social media and continues to this day as social media plays an ever-greater role in our lives. The author provides a fresh comparison: yesterday’s communication was like playing darts, in that we tried to hit the target as accurately as possible, and today’s communication is like tennis, where playing the game without the involvement of the other side is impossible. In this chapter, the author distinguishes between two eras of communication (the marketing era and PR era), describes the three main reasons for the communications revolution (dream, inferiority, and opportunity), and discusses the question: “What is changing and what stays stable forever?” At the end of the chapter, the author presents a new phenomenon: the transition from hierarchical to picnic-style communication. The chapter includes 12 figures, created mainly by the author, and numerous practical examples.

Chapter 3Social Picnic

Pages: 59

This chapter is divided into four sections. It presents the Social Picnic – a contemporary communications model of how communication does or should function in our times, when we have all the tools for achieving multilateral communication. In this section, the author introduces intriguing terms such as the Social Picnic and Picnic Society. The author vividly and playfully acquaints the reader with the components of the Social Picnic model (sun, meadow, plaid, sharer, food, vase, and concert). Further, the four main pillars/activities of the Social Picnic are outlined (communication, collaboration, education, and entertainment), and the ten most important rules of Social Picnic behavior are identified. At the end of the chapter, the six main participant groups of the Social Picnic (ignorers, spectators, joiners, collectors, critics, and creators) are highlighted and discussed. The chapter includes five figures created by the author and numerous practical examples.

Chapter 4Practicing a Picnic

Pages: 32

This chapter is divided into ten sections. It serves as the practical component of the book – a brief guide to organizing your activities as a Social Picnic. It is structured into ten steps, or stages, that should be followed in order and without distractions. Neither you nor anyone else initiates the Social Picnic – it is always present. Therefore, before joining or participating, it’s worth understanding the main principles underlying it. A fictionalized example – the building of a waste-to-energy power plant – is used to illustrate each step or stage. The chapter also includes ten figures created by the author.

Chapter 5Future

Pages: 15

This chapter is divided into seven sections. Its purpose is to explore dreams. Of course, they are all related to the future, because somewhere far ahead is that destination we’re all moving toward. While some dreams should come true sooner, others are still far out of reach, and neither the author nor anyone reading this book will see them actually fulfilled. But the author believes that our forefathers made plenty of efforts so that today we could not only fly in airplanes but reach other planets. We can do our bit for our descendants by at least dreaming. In this section, the author playfully presents their seven predictions about the future of PR.

Chapter 6Final Remarks

Pages: 2

In this chapter the author sincerely and openly describes his feelings while writing and after completing this book. The ideas presented in the book are expected to be further developed, considering the changing world, new tools (such as artificial intelligence), and new possibilities. The author expresses gratitude and sends motivating wishes to the readers of this book.

Chapter 7Thank You

Pages: 3

In this chapter the author expresses gratitude to everyone who contributed to the creation of the book.