Enterprise Risk Management cover

126 pages · 2024

Catalog title1st Edition

Enterprise Risk Management

Technical, Cognitive, and Social Perspectives

By Mirna Jabbour · Jason Crawford

Published
December 2, 2024
Imprint
Routledge
Edition
1st Edition
ISBN
9781003287629

Overview

About this book

ERM is considered a dynamic capability that is critical to companies’ success from strategic and performance perspectives and is increasingly implemented in response to growing pressure from external stakeholders to enact and add legitimacy to existing management control systems. However, implementing ERM is a challenging process where success is dependent on balancing technical and social factors. This book explores the challenges of implementing ERM from technical, cognitive, and social perspectives to enhance the organisation’s capacity to generate and integrate information and knowledge about risk and uncertainty.

In existing publications, ERM implementation is mainly viewed from technical or educational perspectives and treated as formal, technical, linear processes. This book takes a different stance by recognising that implementation depends on formal and informal mechanisms that require a balanced combination of technical and social approaches. It changes the paradigm to demonstrate that the implementation of ERM is not a linear process that is similar across industries and organisations, but relies on multiple dependencies such as leadership, corporate governance, and the culture of the organisation.

This book will be a valuable resource for scholars, as well as upper-level students, across disciplines related to risk management, including accounting and finance, business and management, leadership, and organisational studies.

Subjects

Economics, Finance, Business & Industry

Inside the book

Table of contents

Select a chapter to read its abstract.

Part IInsights from the literature

Pages: 60

No chapter abstract available.

Chapter 1An introduction to ERM

Pages: 16

The varied and increasing types of risks and uncertainties to which companies are exposed necessitate more advanced risk management approaches characterised by the use of sophisticated risk management tools. As a result, risk management has evolved from a narrow, siloed view of risk to a holistic view encompassing multiple risks and their interactions. This paved the way for enterprise risk management (ERM) to emerge as a strategic approach to managing risks affecting an organisation's ability to achieve its objectives, as well as a key aspect of corporate governance. In this chapter, the authors offer an overview of risk management and ERM. The chapter differentiates between risk and uncertainty, and covers the evolution of risk management in both practice and research. “An introduction to ERM” also draws attention to the concept and frameworks of ERM, and the anticipated ERM benefits.

Chapter 2ERM implementation

Pages: 19

In this chapter, the authors cover the factors affecting the adoption and design of enterprise risk management (ERM), and the different aspects that influence the form of ERM that emerges. The decision to implement ERM is often taken in the presence of complex and interrelated external and internal drivers for change. These drivers include, but are not limited to, regulations, new and complex risks and uncertainties, strategic objectives, and advancements in technologies. The chapter also provides an overview of the latest developments in ERM research, outlining important themes that have been the focus of risk management research. The authors illustrate that there is a noticeable trend where the behavioural and cognitive aspects of ERM integration are beginning to emerge in research, providing fertile ground for increasing the understanding of ERM as a process. “ERM implementation” concludes that despite several calls for accounting and management scholars to devote more attention to the behavioural and cognitive dimensions of ERM process integration, there has been a scarcity of research conducted thus far in this domain.

Chapter 3Challenges and dynamics of the implementation process

Pages: 13

In this chapter, the authors provide an examination of the issues in relation to the introduction of risk artefacts. The chapter discusses the technical and social tensions that can emerge as a result of implementing risk artefacts. It also takes a closer look at the interactions between risk artefacts and human actors. “challenges and dynamics of the implementation process” further delves into the knowledge role of risk artefacts. The design and functionality of risk artefacts affect the degree to which they are likely to influence the judgements that individual and distributed actors make. So too does the risk culture, which can promote or downplay the value of human judgements. The chapter concludes that the introduction and use of risk artefacts is an important facet of enterprise risk management (ERM) implementation, and the literature demonstrates just how significant the influence of culture and cognition is on risk artefact design, reconfiguration, and use.

Chapter 4New risk approaches, new cognitive demands

Pages: 10

In this chapter, the authors investigate the issues related to new approaches to risk management and the cognitive demands that complex, systemic, and multidimensional challenges impose. It discusses how research is shifting towards a cognitive turn and provides an overview of how cognition is examined in enterprise risk management (ERM) research. The chapter also investigates cognition in the context of growing uncertainty. Organisations’ risk universe is shifting from one preoccupied with financial risks to one concerned with existential risks and uncertainties. While there is growing optimism that emerging technologies can help mitigate many of these risks and uncertainties, particularly those related to environmental sustainability, this optimism is often based on a misunderstanding of the potential benefits and limitations of those technologies when applied to single, well-defined risks and systemic, ill-defined uncertainties. “New risk approaches, new cognitive demands” concludes with considerations of the cognitive demands of risk work and human cognition in decision-making.

Part IIInsights from practice

Pages: 48

No chapter abstract available.

Chapter 5Tools and toolmaking

Pages: 11

In this chapter, the authors provide the reader with a practitioner's perspective on risk tools and toolmaking, which is an important feature of enterprise risk management (ERM) adoption and implementation, given that ERM is a tool-rich process. Prior to delving into practitioners’ perspectives on risk tools, the chapter offers an overview of the case companies in terms of some of the decisive factors that led them to adopt and implement ERM, as well as how those factors have shaped their risk governance frameworks. The chapter also provides the reader with an overview of the perspectives of risk practitioners regarding the design and implementation of risk tools. “Tools and toolmaking” further takes a closer look at the challenges, strategies, and anticipated outcomes of risk tool implementation.

Chapter 6The social dynamics of ERM

Pages: 11

In this chapter, the authors provide the reader with a practitioner's perspective on the social dynamics of risk management, which can affect the capacity of enterprise risk management (ERM) to influence decision-making, given that ERM is a tool-rich process that is also characterised by continuous social interactions among diverse groups of experts, i.e., risk managers and other professionals. The chapter provides the reader with an overview of the relationship dynamics between risk managers and other professionals. It also offers an overview of the role of ERM and risk tools in decision-making, highlighting the social aspects. “The social dynamics of ERM” concludes with insights on the way risk tools should be defined and their remit, given that what is perceived as a risk tool (e.g., tools based on social interactions) does not necessarily reflect the typical risk tools promoted by ERM frameworks.

Chapter 7Knowledge management

Pages: 10

In this chapter, the authors provide the reader with a practitioner's perspective on the significance of enterprise risk management (ERM) in fostering dynamic capabilities and knowledge management. The chapter offers an overview of ERM and knowledge integration, focusing on the technical aspects and social factors supporting knowledge integration. It also provides an overview of the role ERM plays in knowledge management. “Knowledge management” therefore draws attention to the importance of knowledge management for ERM integration, considering the challenges organisations experience when implementing ERM. While knowledge integration is often viewed as a technical capability, the authors extend that view to include social factors that make knowledge integration and management possible. The chapter concludes with considerations for enhanced ERM capability and knowledge integration and management.

Chapter 8ERM and cognition

Pages: 7

In this chapter, “ERM and cognition”, the authors focus on human cognition, drawing on insights gained from the literature and from the case companies to discuss how enterprise risk management (ERM) is changing the way actors “think” and subsequently “act” as they incorporate new risk information and knowledge into their judgements and decisions in their daily work. The chapter, therefore, draws attention to ERM as a catalyst for cognitive change. In addition, the chapter discusses the current limitations as well as the future opportunities for risk tools to improve judgements used in decision-making and if and how their usability can be extended into situations characterised by strategic uncertainty. “ERM and cognition” therefore draws attention to risk tools as an impediment or facilitator of cognitive capabilities.

Chapter 9A look to the future

Pages: 7

This chapter synthesises the insights gained from the identification, discussion, and extension of key themes related to the technical, social, and cognitive factors that are critical to the successful implementation of enterprise risk management (ERM). “A look to the future” provides the reader with an overview of what we introduce as “ERM: An integrated technical, social, and cognitive approach”. In doing so, the authors discuss several key areas that should be of interest to practitioners as they engage in ERM implementation work and efforts to improve the capability of ERM to contribute to the realisation of strategic and performance goals. The chapter draws attention to changes in strategic goals with respect to environmental, social, and governance (ESG) risks, and while there is some indication of this in the literature, these goals are (arguably) broadening now for all organisations. The chapter also identifies several avenues for future research, which are expected to add to our knowledge of ERM.